NovoRapid Flexpen

We want you to be completely satisfied with your purchase. If your order is not what you expected, we may replace it or credit your account, subject to the terms listed below. You may return any product within 90 days of purchase if it is still unopened and in its original packaging. You may send your returned items to one of our warehouses. We will fully reimburse your payment using the same method that you used to place your order. Within three business days of us receiving your returned items, you will receive your full refund, minus any shipping fees (unless, of course, it was our error). We’re sorry, but we can’t accept any items returned after 90 days of your purchase.